Services

Big Data Analytics

Using big data analytics, we’ve boosted our partner’s flown revenue by +50% YOY. Learn more about how our data-backed solutions can help your airline control costs, boost revenue, and increase market share.

Customized Strategies

Together, with APG Global Network, Anjuna has access to marketing data from over 200 airlines across 170 countries, down to the agent level, distribution data, and historical and projected passenger flow. Using this data, we create an individualized marketing strategy for each one of our clients, no matter the location, economy, or demographic size.

24/7 Analysis Dashboard

Rather than limiting clients to weekly or monthly reports, we provide them with the most up-to-date data analysis whenever they need it. At all times, our clients have access to our reports of the campaign, through a password-protected, online KPI dashboard that is continuously updated. Each dashboard is fully proprietary and customized to each client.

Measurable Results

As soon as the strategy is launched, we utilize our digital technology capabilities and database to correlate the effectiveness of a digital marketing campaign. We track its processes and impact on a daily basis. We also compare BSP and flown revenue sales and estimate what potential revenue will look like in the future. Through this methodology, we can continuously update marketing campaigns based on their effectiveness.

We’ve boosted our partner’s flown revenue by +50% YOY using big data analytics and custom strategies.

Account Management

Individualized attention is important to us. We provide each client with an account manager dedicated to finding innovative ways to produce more revenue.

Identify Your Goals

Each one of our clients has a different campaign objective, and our account managers work with you to identify your business goals and brand objectives. Whether it’s increasing market share, reducing overhead,
or implementing a digital marketing campaign, our account managers create strategies backed by performance data.

Custom Solutions

We’ve used numerous strategies to develop a company’s market presence. Anjuna’s account managers ensure that new efforts are kept in line with clients’ pre-existing frameworks, but they also help to re-prioritize clients’ vested interests. We develop strategies after determining which channels and markets would work best,
easily transitioning between traditional and e-commerce channels.

Individualized Attention

Once we develop a strategy, we transition into maintaining campaign success, while simultaneously driving sales for the client. From exploring benefit programs like incentive houses or loyalty programs, to leveraging our APG Global Network to develop and maintain core consumer trade channels, we make sure that our client’s profit margins are always where they are desired.

170

Countries


190

Airline Clients


We’ll help grow your load factors and revenues while reducing costs.

Operations Support

Anjuna is not a traditional GSA. With offices located in North America, Oceania, Asia and Europe, we’ve established a fully-operational physical presence to meet our clients’ needs. Anjuna services around 50 airlines worldwide.

24/7 Communication Management

Anjuna offers top-to-bottom communication services, from call centers, e-booking, and email.
We assist our clients with 24/7 communication management, delivering both business and contact services with a multi-channel platform with a follow-the-sun concept, linking our two operational hubs in Los Angeles and Sydney.

Reduce Costs

Anjuna offers communication solutions to our clients. We assist our clients with all contact services they need, and held to cut costs associated with operations. We oversee the transition from a traditional wire-based to cloud-based communication platform.

Fully-Integrated Support

We use a next-generation cloud-based technology alongside 8×8, a global leader in communication service. Through 8×8, our clients have access to post-call back services, CRM integration, virtual contact analytics, call quality management. We also have multi-lingual support in 9 different languages, as well as GDS bridging between USA, Canada, Australia, and New Zealand.

Satisfied Clients

thai-navy
Untitled-2-03
Royal
Untitled-2-02
Untitled-2-01

Airline Consulting

We aim to assist airports and airlines with all of their aviation requirements.

Route Development

Using our proprietary and industry data sources, extensive airline contacts, and our team’s wide range of experience, we offer unsurpassed air service development for airline clients. Our intimate knowledge of airline network planning allows us to work with clients to identify new route opportunities, maximizing their potential reach.

Aviation Management

We understand the intricacies of the aviation business and what is required of airlines to become market leaders. Gleaned through decades of combined experience, we can give clients the knowledge required in today’s marketplace by providing aviation strategies, joint network planning, traffic forecasting, strategic business planning, feasibility studies, among other services.

Market Research

Anjuna offers communication solutions to our clients. We assist our clients with all contact services they need, and held to cut costs associated with operations. We oversee the transition from a traditional wire-based to cloud-based communication platform.

Airline Corporate Restructure

Our consulting team helps underperforming and financially distressed aviation business solve their restructuring challenges. We offer corporate and operational restructuring, as well as turnaround management execution management services. Our team is composed of leaders in the areas of commercial planning, revenue management,
sales, marketing & distribution, customer service, and ancillary revenue services.

Industry-Leading Innovation

Individualized attention is important to us. Whether your goal is increasing market share, reducing overhead, or implementing a digital marketing campaign, we’ll develop a strategy to make it happen.